M&T Bank Executive Vice President and Chief Technology and Operations Officer Michele Trolli has been named by American Banker as one of the “25 Most Powerful Women to Watch,” which recognizes women whose outstanding performance is driving change in the banking industry. It is the second year she has received this recognition for her professional and personal achievements.
Over the last few years, Trolli has led efforts to:
- Accelerate innovation, transformation and digitization to enhance M&T Bank’s exceptional customer experience.
- Boldly embrace a vision for a modern innovation ecosystem in the company’s headquarter city, Buffalo, NY, which once complete will provide a modern and collaborative workspace to foster innovation, entrepreneurship and attract talent to the area, contributing to the revitalization of the region at-large.
- Create a diverse and inclusive culture by championing programs that recognize the power of diversity and inclusion, and the value that women and people of color bring to M&T Bank.
- Invest in a continuous learning model that will integrate education into our offices and the community by providing opportunities to upskill and reskill, allowing more people to gain in-demand skills for tech careers.
- Mobilize a taskforce to quickly enable 90 percent of the company’s non-branch employees with remote work capabilities, ensuring business continuity and allowing the bank to focus on its commitment to maintaining its high level of service to its customers and communities. She is now leading the strategy behind a task force designed to keep team members safe, healthy and connected during the extended remote work period.
Trolli previously served on the mobile banking board of the Clearing House Association, the nation’s first banking association, which today advocates on regulatory, legislative and legal public policy issues on behalf of the U.S. banking industry before policy makers. She also served for six years as the director-at-large for the Bank Administration Institute (BAI).
Trolli brings the same level of leadership and enthusiasm to her community as she does to the office. As a founding member and co-chair of Western New York’s ALL IN, she shares her dynamic workplace perspective to help the next generation of female leaders achieve their personal and professional goals. She also recently joined the board of Invest Buffalo Niagara.
The complete rankings can be viewed at American Banker’s website and will be featured in the October issue of American Banker. The honorees will be celebrated at a virtual awards event on October 6 – 8, hosted by American Banker.